SHIPPING & RETURNS

SHIPPING POLICY

Processing Times

All orders are processed within 2–4 business days (excluding weekends and holidays).

Shipping Rates & Estimates

Shipping charges are calculated at checkout based on order weight and destination.

We currently ship to North America.

Free shipping is available on orders over $75.

Delivery Estimates

Domestic orders: [5–7 business days].

These are estimates and not guaranteed delivery dates.

Order Tracking

Once your order has shipped, you will receive an email with tracking information.

International Shipping

Customers are responsible for customs duties, import taxes, or other fees imposed by their country.

Sacred Sips is not responsible for delays caused by customs or local postal services.

Lost or Stolen Packages

Sacred Sips is not responsible for packages lost or stolen after confirmed delivery.

Please contact the carrier directly for assistance in such cases.

RETURN & EXCHANGE POLICY

Due to the consumable nature of tea, we do not accept returns or exchanges on opened products.

Returns Eligibility

We will accept a return or issue a replacement/refund if:

-The product arrives damaged or defective.

-You received the wrong product.

Timeframe

Claims must be submitted within 14 days of receiving your order.

Process for Returns/Exchanges

Contact us at [Insert Email] with your order number and photos of the issue.
Our support team will confirm eligibility and provide return instructions if required.
Refunds will be processed to your original payment method within 7–10 business days once approved.

Non-Returnable Items

Opened or partially used tea.

Gift cards or promotional items.

Sale or clearance items (unless damaged in transit).

Exchanges

If you receive a damaged or incorrect product, we will ship a replacement at no extra cost.